Cam-Den FAQ

Making Your Shipping Quick & Easy

Frequently Asked Questions

Registration is completely free with Cam-Den Courier Service and will always be free.

Sending Packages with Cam-Den Courier Shipping is easy, follow the three easy steps and you’re on your way:

1. Sign up today and get your free US mailbox address and customer ID Tag

2. Shop online using the provided US mailbox address and customer ID Tag.

When your purchase is complete, upload your invoice (Login to the dashboard) choose delivery options ( for delivery option choose Home or Office delivery)

3. We will notify you each step of the way

– As soon as we receive your package in our Miami where house

– When your package is on its way to Jamaica

– When your package arrives in the island

– And when your package is ready for delivery

We will keep you informed about your shipment and delivery.

Your packages usually take less than a week to get to Jamaica, as soon as we receive your packages at our Warehouse facility in Miami, we immediately prepare them for freight to Jamaica.

Please ensure that the correct mailbox address and customer ID Tag is used when purchasing online.

Our rates are based on weight of the package(s). For additional information please view our Rate Page by clicking the rates tab on our website.

 

Customs duties are charged on packages exceeding USD$50 in value and on commercial items. The duty rates are applied based on customs tariff codes which is applied by the Customs Officer processing the shipment. For more info please visit Jamaica Customs website.

https://www.jacustoms.gov.jm/tags/duty-calculator

There’s quite a number of items that are prohibited. Please visit Jamaica Customs Website for more information.

Restriction Items.pdf (jacustoms.gov.jm)

The exchange rate is based on the Bank of Jamaica (BOJ) daily exchange rate on any given day.

1. Yes as soon as we receive your package at our Miami warehouse an email will be sent to you as a pre-alert to inform you that we have received the package.

2. Once your package has arrived in Jamaica, you will receive an email or whatsapp alerting you of its arrival.

3. A final email or whatsapp will be sent advising you of delivery alone with an invoice.

 

The payment methods are Bank transfer/ deposit or Cash.

Monday to Friday 9:00AM – 5:00PM

Saturday 10:AM – 2:00PM

No processing fee is charged.

There is no delivery cost for first time customers. Contact us for our delivery cost.

Out-of-town customers can get their package(s) or barrel delivered by Knutsford Express.

We Are Committed To Customer Service

Expect Professional Service Always

At Cam-Den Courier Service, we are committed to assisting our customers in anyway we can to ensure the smoothest experience at all times. Don’t see your question, feel free to contact us.

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We are committed to making a change in the shipping industry by offering great customer service and timely package delivery.